Frequently asked questions and requests are available on our FAQ page. Please refer to this page before contacting us.
All inquiries are accepted via email / our inquiry form.
- For English course inquiries: courses@britishcouncil.or.jp (Hours: Tue-Fri 13:00-19:00 / Sat & Holidays 10:00-17:00 / Sun 9:00-16:00)
- For IELTS/Examinations inquiries: exams@britishcouncil.or.jp (Hours: Mon-Fri 10:00-17:00)
- For English teacher training inquiries: teacherseminar@britishcouncil.or.jp
- For Educational institutions, corporate, and organizational training inquiries: JPCEnglish@britishcouncil.org